Terms of Service

1. Who we are

Nightcrew Pro ("we", "us") finds businesses that may need commercial cleaning and sends them to cleaning companies ("you"). By requesting a free preview, starting a plan or using your dashboard, you agree to these terms. If you're signing up for a company, you confirm you can agree for it.

2. What you get

• Leads: businesses near the area you choose, with a reason they may need cleaning, contact details we could find (a name, phone, email or address) and a suggested opening line.
• Delivery: on the schedule you pick (a Monday batch, twice a week or daily) in your online dashboard. Hot leads may arrive the same day.
• Your dashboard: track calls, follow-ups, walkthroughs and won jobs.

Lead details come from publicly available sources such as job posts, maps listings, reviews, business websites and local news. We work to keep them accurate, but businesses change, and we can't promise every detail is current. If a lead is wrong or not a fit, mark it in your dashboard with a reason and we'll replace it.

3. The free preview

The free preview is one per business: one per email address and one per website. We email you 3 businesses near the zip code you give us. They're yours to keep. We may decline or limit previews to prevent abuse. After a preview we may send you up to two follow-up emails, and each one includes a way to stop them.

3a. Emails we send for you

• You authorize us to send short business emails in your name to the businesses we find for you, using the name, business name, phone, reply address and mailing address you give us. You confirm those details are accurate and that you're allowed to use them.
• Each business gets at most one first email and one follow-up. Every email includes your mailing address and a way to opt out, and we stop emailing anyone who asks.
• You can see every email we send in your dashboard, and you can pause or stop automatic emails at any time.
• Replies go to your email address. Answering them, quoting and doing the work is up to you. We never call anyone for you.

4. Price, billing and renewal

• The plan is $99 a month. New customers pay $0 for their first month.
• Payments are processed by Square. We never see or store your full card number.
• You pay the first month when you start. If you save your card, each following month is charged to it automatically. Otherwise Square emails you a payment link.
• We only bill your next month after your guaranteed leads are delivered (25 a week, about 100 a month). If we're behind, we hold your bill and keep sending until we catch up.
• Extra leads ("top-ups") are $25 for 25, delivered within one business day.
• If a payment fails, we'll pause new leads until it's paid. Leads you already have stay in your dashboard.
• Prices may change. We'll email you at least 30 days before a change affects your plan, and you can cancel before it does.
• Prices don't include sales tax. Where tax applies, it's added at checkout.

5. Our lead guarantee

We guarantee at least 25 leads a week (or the higher number you picked, up to 40). If we deliver fewer in a week, we keep sending leads at no extra cost until you have them, and we don't bill your next month until we're caught up. In smaller towns we may widen the search to nearby areas to make the count. This guarantee is about the number of leads. We don't guarantee that any lead will reply, hire you or pay you; your price, your call and your work win the job.

6. Cancel anytime

There's no contract. Cancel from your dashboard (Account, then Cancel plan) or by contacting us. After you cancel there are no more charges, and your leads keep coming until the end of the month you've paid for. See our Refund Policy for refunds.

7. How you may use the leads

• Use them only to offer your own cleaning services. Don't resell, publish or share them with other companies.
• Follow the laws that apply to contacting businesses, including the CAN-SPAM Act for email (identify yourself, include your address, honor opt-outs), the Telephone Consumer Protection Act and do-not-call rules (no robocalls, autodialed calls or mass texts without consent), and any state rules.
• If a business asks you to stop contacting them, stop.
• Don't use Nightcrew Pro for anything illegal, harassing or deceptive.

We may suspend accounts that misuse leads. You're responsible for how you contact the businesses we send.

8. Your account link

Your dashboard opens with a private link. Treat it like a password: don't share it publicly. If you think someone else has it, contact us and we'll give you a new one.

9. Leads that go to one crew

We work to send each business to only one crew in an area at a time, and we limit how many crews we take per city. We can't stop a business from hearing from other cleaning companies on its own.

10. Disclaimers and limits

Nightcrew Pro is provided "as is". To the fullest extent the law allows, we don't make promises beyond the ones in these terms, including about results, revenue or whether a lead will become a customer. We aren't liable for indirect or lost-profit damages. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

11. Changes and ending service

We may update these terms. If a change matters, we'll email you before it takes effect. We may end or suspend service for someone who breaks these terms. If we stop the service for any other reason, we'll refund any month you've paid for but not received.

12. Contact

Questions about these terms? Use our contact form or email nightcrewpro@gmail.com. These terms are governed by the laws of the United States and the state where Nightcrew Pro is based.